Clear information helps you make informed choices. These terms apply to the public website—not to the clinical care agreement between a patient and their healthcare professional.
Scope and acceptance
These Terms & Conditions describe the rules for accessing and using the public website at vierahealthcareclinic.com (the “Website”), operated for Viera HealthCare (“we,” “us,” or “the clinic”). Please read them before using the Website.
By continuing to use the Website, you agree to comply with these terms to the extent permitted by applicable law. If you do not agree, please refrain from using the Website. These website terms are separate from any patient intake forms, treatment consents, billing arrangements or other documents provided directly by the clinic.
Website information is not medical advice
The Website contains general information about primary care, preventive services, wellness and related health topics. Its content is provided for educational and informational purposes, and it is not a diagnosis, treatment plan, prescription or substitute for personalized advice from a qualified healthcare professional.
Medical information varies from person to person and may change as clinical guidance evolves. Do not disregard professional advice or delay seeking care because of information read on this Website. Simply visiting the Website or sending an inquiry does not, by itself, establish a patient–provider relationship.
Medical emergencies
This Website is not an emergency service. Do not use website forms, email, chat or other online tools to request urgent or emergency care.
If you believe you or another person is experiencing a medical emergency in the United States, call 911 or seek immediate assistance from the nearest emergency department. We do not promise that website messages will be monitored or answered in real time.
Appointments and requests
If the Website allows you to request an appointment or send a message, submitting the form is a request, not a confirmed appointment. A visit is confirmed only after the clinic communicates its acceptance and scheduling details.
Appointment availability, eligibility, accepted insurance, fees, payment arrangements and any cancellation or rescheduling policies are subject to confirmation by the clinic. This Website does not guarantee a particular service, provider, appointment time or price. Additional clinical or administrative terms may be presented before care is provided.
Responsible use of the Website
You agree not to interfere with website operation, attempt unauthorized access, distribute malicious software, impersonate another person, misuse forms, scrape information through disruptive automated methods or use the Website in violation of applicable law.
Provide accurate information when making a request and use any online services only for their intended purpose. Parents and legal guardians should supervise minors who use website forms. We may take reasonable steps to protect website security or restrict harmful activity, subject to applicable law.
Content and intellectual property
Unless otherwise indicated, the Website’s original texts, layout, graphics, branding and other materials are owned by the clinic or used with permission. Third-party images, logos and other materials remain subject to their owners’ rights.
You may view and share links to publicly accessible pages for personal, noncommercial information. Reproducing, selling, republishing or modifying substantial portions of Website content for commercial use requires permission from the relevant rights holder, unless an applicable legal exception allows it.
External links and third-party services
The Website may contain links to third-party websites or embedded services, such as maps, media, scheduling providers or other external resources. We do not control those services or their separate terms, availability or privacy practices.
Accessing a third-party website or using an external tool may be subject to that provider’s own terms and privacy notice. Review those documents before sharing information or relying on an external service.
Privacy and patient information
Our Política de privacidad explains how we approach general website information. Where federal or state health privacy laws apply, protected health information and patient rights are governed by applicable law and the clinic’s separate, official Notice of Privacy Practices. These Website Terms do not replace that notice or limit legally protected patient rights.
Please avoid sending detailed medical histories, diagnoses, Social Security numbers or insurance identifiers through general contact forms unless the clinic directs you to a designated secure channel. If we offer a text messaging program, its specific consent and opt-out terms will be presented separately where applicable.
Request the clinic’s current official Notice of Privacy Practices for details of your health information rights and the clinic’s duties.
Accuracy and website availability
We aim to keep Website information useful and current, but service descriptions, staff information, educational materials and other details can change. We do not guarantee that every page is complete, error-free or continually available.
The Website may be updated, temporarily unavailable or modified for operational, security or maintenance reasons. Before making medical, insurance, financial or scheduling decisions, please confirm important details directly with the clinic.
Disclaimers and legal rights
To the extent permitted by applicable law, the Website and its general informational content are provided on an “as available” basis without a guarantee of uninterrupted operation. We are not responsible for inaccuracies or technical disruptions caused by third-party services that are outside our reasonable control, subject to applicable legal requirements.
Nothing in these terms excludes or limits rights, remedies, duties or liability that cannot legally be excluded or limited. In particular, these Website Terms do not waive patient rights, alter the professional standard of care, override healthcare privacy obligations or replace clinical consents and agreements.
Changes to these terms
We may revise these Terms & Conditions as website features, operations or applicable requirements evolve. The “Last updated” date at the top identifies the version posted on this page. When the law requires additional notice or consent for particular changes, those requirements will apply.
Website use is subject to applicable United States federal and state laws, including relevant Texas law where appropriate. These Terms do not create a mandatory arbitration clause or choose an exclusive court. Questions about legal rights should be directed to a qualified professional.
Questions and contact
If you have a question about the Website, these Terms & Conditions, appointment requests or a link that does not work, contact Viera HealthCare through our official contact page.
For patient records, treatment-specific issues, billing disputes or concerns about protected health information, use the clinic’s designated channels and applicable patient documents rather than a general website inquiry.
Houston, TX 77023